Hotel Ciudad de Castelldefels is a beautiful, 103-room hotel located right on the beach, just a short taxi ride away from Barcelona airport in Spain. As such, the hotel is located in an ideal spot for a family holiday, a business trip, an event or a romantic getaway. Prior to 2011, Hotel Ciudad de Castelldefels was not distributed on the Global Distribution Systems (GDS) and relied mainly on summer leisure bookings and local business agreements. Like many independent hotels and small chains, bookings came through the hotel’s website, telephone or online intermediaries such as HRS and Booking.com.
When Amadeus LinkHotel approached Hotel Ciudad de Castelldefels, Rosa was quick to see the benefits of joining a multi-GDS hotel services partner. “We wanted travel agents around the world to be able to book our hotel and LinkHotel could give us international exposure on all the global distribution systems”, explains Rosa.
“Our key objectives were to increase room sales and enhance productivity, without incurring major costs. In fact, we were pleasantly surprised at how reasonable the membership and booking